Hilton Los Angeles North/Glendale

The Staff were extremely efficient and the hotel itself siuts itself to businessmen.

Warm staff, great location (1.4km to the malls), nice view. :)

I was there for five days, and breakfast food has no variety.

Location conveniently between Pasadena and Burbank. Great breakfast. Friendly staff, especially Aida at the front desk was extremely kind and helpful. Self-service laundry room saved our trip.

Free wi-fi only available down at the lobby area.

We were touring Warner Bros Studio the next day and coming down from San Francisco, we wanted to stay somewhere nearby. When I discovered the Hilton in Glendale, I chose that. However, I had never stayed at this Hilton before and was pleasantly surprised. It was very clean, spacious, comfortable along with being convenient. I would definitely stay there again.

Rooms need update And food at the hotel too costly and no variety- ended up taking folks elsewhre for breakfast and dinner. We stay there 3 or 4 times a year and saw rhe remodeling-public areas look great- need to update rooms and have cleaning staff come around before 1:00 pm!

Ok

There was no pool or jacuzzi and that was very important to everyone no refrigerator and that was not okay!

Room was nice, location was nice, we needed a fridge and one was sent up within 10 mins, then we got a call for a follow up.

In the add the hotel showed a hot tub, not sure if we missed it, but we didn't see it.

Clean entrance Wait staff at restaurant were very pleasant

I had to wait almost 90 minutes for the shuttle to pick me up from the airport; while I appreciated the reason he was so late, I wish that they had let me know so I could have taken a taxi. It was supposed to be a 45 minute wait but there was a problem with the customer just before me.

The fact you have to pay to park your car! It should be included for hotel guest!

Beds, room comfortable.

Being charged for long distance phone calls, when I specifically asked a receptionist if I would incur such charges. I wanted to call a 626 number using the 818 hotel area code. I was told that I would not be charged, but I was charged on check-out. The desk clerk offered to refund 50% but I felt I should be refunded 100% of phone charges. I am awaiting word from the manager.

Bed was ver comfortable

Breakfast was too expensive for an average meal

The Bar.

The room was outdated. There were many items that appeared dirty. There was no ramp that we could carry our poling gave on so we were forced to carry it. The new construction is bad and doesn't keep the weary traveler in mind

I was surprised that I have to pay for the parking. I was not notified when checking in. Such service should be complementary for Hotel guests.

We had stained towels all through our 6 days of stay.

Staff was very attentive and delicious breakfast.

Lobby was under construction. Hotel needing some updates, especially carpet. Water pressure was lacking.